Cancellation Policy

Cancellation and Refund Policy for TravelServicesHub.com

At TravelServicesHub.com, we understand that plans can change unexpectedly. We aim to make our flight ticket cancellation and refund policy as clear and straightforward as possible. Please review the information below carefully, and feel free to contact our customer service team if you have any questions.

Cancellation Policy

If you need to cancel your flight ticket, you may do so by logging into your account on our website or by contacting our customer service team. The refund amount depends on the type of ticket you purchased and the timing of the cancellation.

For example, if you purchased a non-refundable ticket, you may be eligible for a partial refund if you cancel within a specific time frame before departure. If you purchased a refundable ticket, you may be eligible for a full refund, minus any applicable cancellation fees.

Please note that certain tickets may not qualify for cancellation or refund, and any fees charged by the airline are non-refundable. Additionally, any changes made to your ticket may incur additional fees or charges.

Refund Policy

If your flight is cancelled by the airline, you may be eligible for a refund. The refund amount is determined by the airline’s policy, and our customer service team can assist with the refund process.

Please note that some airlines may offer alternative travel arrangements or vouchers instead of a refund. In these cases, our customer service team can help you with rebooking your flight or using the provided voucher.

In some instances, flight cancellations or delays may result from circumstances beyond the airline's control, such as weather conditions or natural disasters. In these situations, refunds or compensation may not be available.

Service Fees and Refund Processing

Our service fees associated with the original travel reservation or booking are non-refundable. Refunds are dependent on the suppliers, and we process them once they are approved by the relevant supplier.

Please be aware that once a refund is authorized by the supplier, it may take 60-90 days for the credit to appear on your statement. All suppliers may apply a penalty for processing refunds.

Refund fees are charged on a per-ticket, per-person basis. These fees apply only if a refund has been authorized by the supplier or a waiver has been received, and if airline/supplier rules permit such refunds. If a refund is not processed by the supplier, we will refund any fees that were charged for refund processing, but not our original service fees for the booking.

Complaints

At TravelServicesHub.com, we value your feedback as it helps us improve our services and address any concerns you may have. For any suggestions or specific complaints, please contact us using the contact information provided on our Contact Us page.

For California residents, complaints can be reported to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs. Similarly, residents of other states may have options to lodge complaints through their respective consumer protection agencies. We recommend checking with your state’s consumer protection agency for more information.

Your input is essential in helping us continue to improve our commitment to service excellence at TravelServicesHub.com. Thank you for helping us serve you better.

If you need to cancel your flight ticket, you may do so by logging into your account on our website or by contacting our customer service team. The amount of refund you receive depends on the type of ticket you purchased and the time of cancellation.

For example, if you purchased a non-refundable ticket, you may be eligible for a partial refund if you cancel within a certain time frame before the scheduled departure. If you purchased a refundable ticket, you may be eligible for a full refund, minus any applicable cancellation fees.

Please note that some tickets may not be eligible for cancellation or refund, and any fees charged by the airline are non-refundable. Additionally, any changes made to your ticket may result in additional fees or charges.

Refund Policy:

If your flight has been cancelled by the airline, you may be eligible for a refund. The amount of refund you receive depends on the airline’s policy, and our customer service team can assist you with the process of obtaining a refund.

Please note that some airlines may offer alternative travel arrangements or vouchers instead of a refund. If this is the case, our customer service team can assist you with rebooking your flight or using the voucher.

In some cases, flight cancellations or delays may be caused by circumstances beyond the airline’s control, such as weather or natural disasters. In these cases, the airline may not be able to offer a refund or compensation.

Our services fees associated with the original travel reservation or booking are not refundable. Please note that we are dependent on the suppliers for receiving the requested refunds.

Once the refund has been approved by the supplier it may take additional time for this to appear on your credit card statement. Generally, all suppliers will charge a penalty for refund.

This entire process may take 60-90 days from receipt of your request to receiving credit on your statement.

All refund fees are charged on per ticket per person basis. These fees will only be assessed if a refund has been authorized by the supplier or a waiver has been received and when the airline/supplier rules permit such refunds. If such refund is not processed by the supplier, we will refund you our fees that may have been charged to you for such refund processing, but not our previously charged service fees for the original travel reservation or booking.

 

Complaints

At Travel Services Hub, we value your feedback as it helps us enhance our services and address any concerns you may have. Whether you have suggestions for improvement or specific complaints, we encourage you to reach out to us using the contact information provided in Section 19 (Contact Us)

For California residents, if you have any complaints, you can report them to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumar Affaire Similarly residente of other states may have avenues available for ladaina comnlainte thralah their rechective consumer protection authorities We recommend Consumer Affairs. Similarly, residents of other states may have avenues available for lodging complaints through their respective consumer protection authorities. We recommend checking with your state’s consumer protection agency for more information.

Your input is instrumental in shaping our commitment to excellence at Travel Services Hub. Thank you for helping us serve you better.

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